BonnyWashy – General Terms and Conditions</title
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}</style><div class="focim">General Terms and Conditions</div><article class="bonnywashy-blog"><section id="aszf-1"><h2 style="font-family: "bryndan write", cursive"> 1. Subject of the Contract, Conclusion and Place of Performance</h2><h3 style="font-family: "bryndan write", cursive">1.1 Subject of the Contract</h3><p class="translation-block translation-block">These General Terms and Conditions (hereinafter: <strong>GTC</strong>) govern the contractual relationship between <strong>Bonny Washy Kft.</strong> (registered office: 4032 Debrecen, Böszörményi út 182., mailing address: 4032 Debrecen, Böszörményi út 182., hereinafter: <strong>Service Provider</strong>) and the natural or legal person using the laundry services provided by the Service Provider (hereinafter: <strong>Customer</strong>).</p><p class="translation-block translation-block">The subject of the contract is the professional <strong>laundry services</strong> provided by the Service Provider within the framework of BonnyWashy Laundry, which include:</p><ul><li>washing,</li><li>ironing,</li><li>washing and ironing combined,</li><li>dry cleaning,</li><li>shoe cleaning,</li><li>carpet cleaning.</li></ul><p> E szolgáltatások tárgyát képezhetik háztartási textíliák, ruhaneműk, lábbelik, lakástextilek
és egyéb textil alapanyagú termékek. A Szolgáltató vállalja, hogy ezen tárgyakat szakszerűen
megtisztítja, és a feldolgozást követően a Megrendelő részére visszaszolgáltatja.</p><h3 style="font-family: "bryndan write", cursive">1.2 Conclusion of the Contract</h3><p>The contract between the Service Provider and the Client is concluded when:</p><ul><li> a Megrendelő a szolgáltatást telefonon, e-mailben, weboldalon vagy személyesen
megrendeli,</li><li>the Service Provider accepts and confirms the order,</li><li> a szolgáltatás tárgyát a Szolgáltató átveszi, és az átvételről írásos dokumentum
(vállalási jegy, szállítólevél) készül.</li></ul><p>By placing the order, the Client accepts all of the terms and conditions of these ÁSZF.</p><h3 style="font-family: "bryndan write", cursive"> 1.3 Place of Performance of the Service</h3><p class="translation-block translation-block">The service shall be performed exclusively at the Service Provider’s laundry premises: <strong>4032 Debrecen, Böszörményi út 182.</strong></p><p> A tisztítás, vasalás, szárítás, minőségellenőrzés a fent megjelölt telephelyen történik. A
Szolgáltató rendelkezik az ehhez szükséges technológiával, gépekkel és szakszemélyzettel.</p><h3 style="font-family: "bryndan write", cursive"> 1.4 Pickup and Return Service</h3><p class="translation-block translation-block">The Service Provider offers a door-to-door <strong>logistics service</strong> in Debrecen and its surrounding areas to facilitate the transport of the items.</p><p class="translation-block translation-block">This includes the <strong>pickup</strong> of soiled textiles, garments, and footwear at the address provided by the Client, as well as their <strong>return</strong> after processing. It is important to note that this serves exclusively a logistical function and is not the place of performance of the service.</p><h3 style="font-family: "bryndan write", cursive"> 1.5 Form and Documentation of the Contract</h3><p class="translation-block translation-block">The <strong>service ticket</strong> (or delivery note) prepared at the time of ordering contains the basic contract data, such as:</p><ul><li>the Service Provider’s details,</li><li>the date and identifier of the order,</li><li>the type of service,</li><li>the description and quantity of the items received,</li><li>the price, the deadline, comments and observations.</li></ul><p>This document serves to certify the undertaking and acceptance of the service.</p><h3 style="font-family: "bryndan write", cursive">1.6 Scope of these General Terms and Conditions (ÁSZF)</h3><p class="translation-block translation-block">These General Terms and Conditions enter into force upon publication on the website
<a href="https://bonnywashy.hu/en/general-terms-and-conditions/" target="_self">https://bonnywashy.hu/altalanos-szerzodesi-feltetelek/</a>
and shall remain in effect for an indefinite period. The Service Provider is entitled to unilaterally modify them; however, for orders already accepted, the version in force on the day of the order shall apply.</p></section><section id="aszf-2"><h2 style="font-family: "bryndan write", cursive"> 2. The Services and Their Detailed Description</h2><h3 style="font-family: "bryndan write", cursive"> 2.1 Scope of Services Provided by the Service Provider</h3><p> A Szolgáltató kizárólag az alábbi szolgáltatásokat nyújtja, amelyeket a Megrendelő egyedi
megrendelés alapján vehet igénybe:</p><ul><li> <strong>Washing (machine textile cleaning)</strong><ul><li>Price: 1,950 HUF/kg</li><li>Minimum: 2 kg</li><li>Contents: color sorting, pre-treatment, machine washing, drying</li><li>Completion deadline: 24 hours</li></ul></li><li> <strong>Ironing (heat treatment, steaming)</strong><ul><li>Price: 1,950 HUF/kg</li><li>Minimum: 2 kg</li><li>Contents: steaming, smoothing, ironing</li><li>Completion deadline: 24 hours</li></ul></li><li> <strong>Washing and ironing combined</strong><ul><li>Price: 2,450 HUF/kg</li><li>Minimum: 2 kg</li><li>Contents: comprehensive textile treatment</li><li>Completion deadline: 24 hours</li></ul></li><li> <strong>Dry cleaning</strong><ul><li> Ár: ruhadarabonként (pl. szoknya: 2 950 Ft, kosztüm: 7 950 Ft, menyasszonyi
ruha: 20 000 Ft)</li><li>Only for garments labeled “P”</li><li>Completion deadline: 48–72 hours</li></ul></li><li> <strong>Shoe cleaning</strong><ul><li>Price: 3,950 HUF/pair, from 3 pairs: 3,450 HUF/pair</li><li>Cleanable materials: leather, synthetic leather, nubuck, textile</li><li>Additional services: deodorizing, color refreshing</li><li>Completion deadline: 48–72 hours</li></ul></li><li> <strong>Carpet cleaning</strong><ul><li>Price: 2,950 HUF/m²</li><li>The fee includes door-to-door delivery.</li><li>Completion deadline: 72–96 hours</li></ul></li></ul><p class="translation-block translation-block">The current price list is available at: <a href="https://bonnywashy.hu/en/services/" target="_blank">https://bonnywashy.hu/hu/szolgaltatasok/</a></p><h3 style="font-family: "bryndan write", cursive"> 2.2 Turnaround Times and Scheduling</h3><p> A Szolgáltató törekszik arra, hogy a megrendeléseket a vállalási jegyben vagy
visszaigazolásban megadott határidő szerint teljesítse.</p><ul><li><strong>Debrecen and its surrounding area:</strong></li><ul><li>Standard deadline (private individuals): 24 hours (washing, ironing, washing + ironing)</li><li>Dry cleaning, shoe and carpet cleaning: 48–96 hours</li><li>For corporate partners: based on an individual agreement.</li></ul><li><strong>Other locations (e.g., Budapest):</strong></li><ul><li> A teljesítési határidő a szállítási távolság és logisztikai lehetőségek függvényében
módosulhat.</li><li>The delivery time is always added to the standard completion deadline.</li><li> A pontos vállalási időt a Szolgáltató minden esetben a Megrendelővel történő
kapcsolatfelvétel során egyezteti és erősíti meg.</li></ul></ul><p> A Szolgáltató fenntartja a jogot a határidők módosítására vis maior, kiemelt ünnepi időszak,
közlekedési fennakadások, valamint nagyobb távolságra történő szállítás esetén.</p><h3 style="font-family: "bryndan write", cursive"> 2.3 Modification and Suspension of Services</h3><p> A Szolgáltató jogosult a szolgáltatások körét, feltételeit, árait és teljesítési határidejét
egyoldalúan módosítani, ideiglenesen szüneteltetni vagy véglegesen megszüntetni. Az
érvényben lévő, már visszaigazolt megrendeléseket a módosítás nem érinti.</p><h3 style="font-family: "bryndan write", cursive"> 2.4 Conditions for Acceptance of the Service</h3><p>The Service Provider may refuse to undertake the service if:</p><ul><li>the textile is heavily soiled, foul-smelling, or poses an infection risk,</li><li>there is no care (KRESZ) label on it, or the material cannot be identified,</li><li>the Client does not accept the terms and conditions of the service,</li><li>the condition of the material or product does not permit safe cleaning.</li></ul><p> In such cases, the Service Provider’s staff shall inform the Client of the reason for the refusal.</p><h3 style="font-family: 'Bryndan Write', cursive;">2.5 Sürgősségi (Expressz) mosás – felár</h3><p>A Szolgáltató a szokásos sorrenden felül <strong>sürgősségi (expressz) feldolgozást</strong> kínál, melynek során a leadott textíliák <strong>azonnal, elsőbbségi alapon kerülnek feldolgozásra</strong>. A folyamat legkésőbb <strong>24 órán belül</strong> befejeződik.</p><p><strong>A sürgősségi feldolgozás díja:</strong></p><ul><li><strong>Mosás:</strong> alapár + <strong>20% felár / kg</strong></li><li><strong>Mosás és vasalás:</strong> alapár + <strong>20% felár / kg</strong></li></ul><p><strong>Fontos feltételek:</strong></p><ul><li>Csak <strong>írásos visszaigazolással</strong> vállaljuk (e-mail/vállalási jegy).</li><li><strong>Nem alkalmazható</strong> vegytisztításra, cipő- és szőnyegtisztításra.</li><li>Saját hibánkból való késés esetén a felárt <strong>elengedjük, és a díjból 10%-ot visszatérítünk</strong>.</li></ul></section><section id="aszf-3"><h2 style="font-family: "bryndan write", cursive"> 3. Order Process, Record-Keeping and Return</h2><h3 style="font-family: "bryndan write", cursive">3.1 Ordering Method</h3><p>The Client may initiate the laundry service by any of the following means:</p><ul><li class="translation-block translation-block">Online via the <a href="https://bonnywashy.hu/en/" target="_blank">bonnywashy.hu</a> website</li> <li>By phone</li> <li>By e-mail</li> <li>In person at the Service Provider’s premises</li><li>By e-mail: <a href="mailto:info@bonnywashy.hu">info@bonnywashy.hu</a></li><li>By phone: +36 20 555 6605</li><li>In person: 4032 Debrecen, Böszörményi út 182.</li><li>With door-to-door delivery, based on prior arrangement.</li></ul><h3 style="font-family: "bryndan write", cursive"> 3.2 Receipt and Preliminary Assessment</h3><p>The service is contingent upon quantitative and qualitative acceptance:</p><h4 style="font-family: "bryndan write", cursive; font-size: 20px"> 3.2.1 Quantitative Acceptance</h4><ul><li>It is carried out per item or per kilogram.</li><li>The quantity is recorded on the service ticket.</li></ul><h4 style="font-family: "bryndan write", cursive; font-size: 20px"> 3.2.2 Qualitative acceptance</h4><ul><li>Condition of the material, degree of soiling, defects.</li><li>Material composition and care instructions (care label)</li><li>Stains and damages notified by the Service Provider in advance</li></ul><p>The Service Provider shall inform the Client of the expected outcome and any associated risks.</p><h3 style="font-family: "bryndan write", cursive"> 3.3 Order Record – Service Ticket</h3><p class="translation-block translation-block">The Service Provider issues a <strong>service ticket</strong> for every order, which contains the following information:</p><ul><li>the Service Provider’s and the Client’s details</li><li>Order date and identification number</li><li>Description, quantity and condition of the items received</li><li>Type of service and completion deadline</li><li>Prices, comments, quality remarks.</li></ul><p>The service ticket serves as proof of the contract and as the primary document for any complaints.</p><h3 style="font-family: "bryndan write", cursive">3.4 Refusal of Service</h3><p>The Service Provider may refuse to undertake the service if:</p><ul><li>The textile is heavily soiled, poses an infection risk, or is foul-smelling.</li><li>There is no care (KRESZ) label, or the material cannot be safely treated</li><li>The Client does not accept the prerequisites.</li><li>The Service Provider is technologically unable to guarantee the expected outcome.</li></ul><h3 style="font-family: "bryndan write", cursive"> 3.5 Return and Release of Items</h3><p>Completed items can be released as follows:</p><ul><li>Upon presentation of the service ticket.</li><li>By means of identification if the ticket is lost (name, address, description of the garments)</li></ul><p> Elveszett jegy esetén a kiadásról jegyzőkönyv készül, amelyet az átvevő aláír. A vállalási
jegyet bemutató személy részére a Szolgáltató az árut személyazonosság vizsgálata nélkül
kiadhatja.</p><h3 style="font-family: "bryndan write", cursive">3.6 Payment</h3><p>The Client shall pay the fee for the service:</p><ul><li>Pay in cash or by bank card upon completion.</li><li>It can also be settled by advance bank transfer (by arrangement).</li></ul><p>The Service Provider shall provide a VAT invoice upon request in all cases.</p></section><section id="aszf-4"><h2 style="font-family: "bryndan write", cursive"> 4. The Service Provider’s liability, warranty and indemnification</h2><h3 style="font-family: "bryndan write", cursive"> 4.1 General Professional Obligations</h3><p> A Szolgáltató vállalja, hogy a Megrendelő által átadott textíliákat, cipőket és szőnyegeket
a mindenkor elvárható gondossággal, a szakma szabályai szerint, korszerű technológiával és
vegyszerhasználattal tisztítja meg.</p><ul><li>Preservation of the textiles’ condition, shape and durability.</li><li>Treatment at low temperatures</li><li>Adherence to the care instructions (KRESZ label), if available</li></ul><h3 style="font-family: "bryndan write", cursive"> 4.2 Procedure According to the Care Label (KRESZ) and Deviations</h3><p class="translation-block translation-block">The Service Provider shall perform the cleaning operations in accordance with the markings on the care label (KRESZ) affixed to the garment. <strong>(The term “KRESZ” derives from the abbreviation of the Light Industry Clothing and Contract Industry Cooperative, and colloquially refers to the care label sewn into garments, which contains washing, ironing, drying and dry-cleaning instructions.)</strong> Any deviation from these instructions is permitted only with the Client’s written consent.</p><h3 style="font-family: "bryndan write", cursive"> 4.3 Risk Assumed in the Absence of a Care Label</h3><p>If the garment has no care label:</p><ul><li>The Service Provider shall warn the Client.</li><li>It notes “care label missing” on the service ticket.</li><li>The Client assumes the risk.</li></ul><h3 style="font-family: "bryndan write", cursive">4.4 Limitations of the Service</h3><p>The Service Provider shall not be liable in the following cases:</p><ul><li>Removal of original stains, damages, or fading is not possible.</li><li>Hidden defects, wear and manufacturing defects.</li><li>Damage to buttons, embellishments, zippers, or glued components.</li><li>Color fading, color bleeding in mixed garments.</li><li>Special treatments not indicated when the item is unsuitable.</li><li>Garments that are worn-out or in unsuitable condition.</li></ul><h3 style="font-family: "bryndan write", cursive"> 4.5 Lost, swapped, or destroyed textiles</h3><p> Kártérítés jár, ha az átvett textília elveszik, elcserélődik vagy megsemmisül, és 60 napon
belül nem kerül visszaadásra.</p><h3 style="font-family: "bryndan write", cursive">4.6 Amount of Compensation</h3><ul><li>Within 3 months of purchase: 60%</li><li>Within 30 months of purchase: 40%</li><li>Beyond 30 months from purchase: 20%</li></ul><p> Számla hiányában a piaci középár kerül figyelembevételre. A kártérítés mértéke nem
haladhatja meg a textília reális értékét.</p><h3 style="font-family: "bryndan write", cursive"> 4.7 In the Case of Sets and Ensembles</h3><p> Teljes kártérítés csak akkor jár, ha minden darab tisztításra lett leadva. Egyetlen darab
esetén csak az adott részre vonatkozik a kártérítés.</p><h3 style="font-family: "bryndan write", cursive"> 4.8 Defective Performance and Warranty</h3><p>In the event of defective performance, the Client may request:</p><ul><li>re-cleaning.</li><li>refund of the service fee.</li></ul><p> A Megrendelő köteles igazolni, hogy a kifogásolt darabot a Szolgáltató tisztította. A
vállalási jegy és az azonosító matrica megléte szükséges.</p><h3 style="font-family: "bryndan write", cursive"> 4.9 Complaints and Documentation of Complaints</h3><p> A Megrendelő a hiba felfedezése után, de legkésőbb az átvételt követő 24 órán belül köteles
panaszát közölni. A reklamációról jegyzőkönyv készül.</p><p> Vitás esetekben a Szolgáltató jogosult független szakértőt megbízni. A vizsgálat költségét
csak akkor viseli, ha a Megrendelő írásban elfogadja az eredményt.</p></section><section id="aszf-5"><h2 style="font-family: "bryndan write", cursive"> 5. Complaints, Complaint Handling and Legal Remedies</h2><h3 style="font-family: "bryndan write", cursive"> 5.1 Method and Deadline for Submitting a Complaint</h3><p class="translation-block translation-block">The Client is obliged to report any complaints related to the performance of the service no later than <strong>24 hours</strong> from the receipt of the cleaned item.</p><p>Methods of notification:</p><ul><li>In person: 4032 Debrecen, Böszörményi út 182.</li><li>By e-mail: <a href="mailto:info@bonnywashy.hu">info@bonnywashy.hu</a></li><li>By phone: +36 20 555 6605</li></ul><h3 style="font-family: "bryndan write", cursive">5.2 Preparation of the Record</h3><p class="translation-block translation-block">Regarding the complaint, the Service Provider prepares a <strong>report</strong>, which is confirmed by the Client with their signature. The report includes:</p><ul><li>The subject of the complaint (type of garment, nature of the defect)</li><li>The Client's comments</li><li>The date of the complaint submission</li><li>The Service Provider's statement and proposed solution</li></ul><h3 style="font-family: "bryndan write", cursive">5.3 Rejection of the complaint</h3><p>The Service Provider may reject the complaint if:</p><ul><li>The complaint was submitted more than 24 hours after the issue occurred</li><li>The complaint cannot be linked to an identifiable item (e.g., no service receipt is available)</li><li>The defect did not originate within the Service Provider's area of responsibility</li><li>The reported defect is due to a material flaw or wear and tear</li></ul><h3 style="font-family: "bryndan write", cursive">5.4 Expert examination</h3><p> Vita esetén a Szolgáltató jogosult független szakértőt felkérni. A szakértői vizsgálat
költségét a Szolgáltató viseli, ha a Megrendelő előre írásban elfogadja annak eredményét.</p><h3 style="font-family: "bryndan write", cursive"> 5.5 Lost, exchanged, or undelivered textiles</h3><p> A Megrendelő a ruha átvételekor köteles jelezni, ha hiány vagy téves kiadás történt. A
telephely elhagyása után ilyen jellegű panaszt a Szolgáltató nem fogad el, kivéve
jegyzőkönyvezett bejelentés esetén.</p><h3 style="font-family: "bryndan write", cursive"> 5.6 Legal remedies</h3><p>In case of a rejected complaint, the Client:</p><ul><li>May turn to the consumer protection authority</li><li class="translation-block translation-block">May request the procedure of the Conciliation Board: <br>
Pest County Conciliation Board <br>
1055 Budapest, Balassi Bálint street 25. <br>
Tel: +36 1 792 7881 <br>
<a href="https://www.bekeltetes.hu" target="_blank" rel="noopener">www.bekeltetes.hu</a></li><li>May also enforce their claim before a court</li></ul></section><section id="aszf-6"><h2 style="font-family: "bryndan write", cursive"> 6. Storage fee and rules for delayed pickup</h2><h3 style="font-family: "bryndan write", cursive">6.1 The completion deadline</h3><p> A Szolgáltató a megrendeléskor közli a Megrendelővel a tisztítási szolgáltatás teljesítési
határidejét, amelyet a vállalási jegyen vagy e-mailes visszaigazolásban rögzít. A
teljesítési határidő szolgáltatástípusonként változó, jellemzően 1–4 munkanap.</p><p> A vállalási határidő tájékoztató jellegű, vis maior, technikai hiba vagy megnövekedett
forgalom esetén módosulhat.</p><h3 style="font-family: "bryndan write", cursive">6.2 Delayed pickup</h3><p class="translation-block translation-block">The Service Provider stores the cleaned items free of charge until the <strong>7th calendar day</strong> following the completion deadline.
From the <strong>8th day onwards</strong>, a <strong>storage fee</strong> is charged for each calendar day started.</p><h3 style="font-family: "bryndan write", cursive">6.3 Amount of the storage fee</h3><p>The amount of the storage fee is:</p><ul><li>200 HUF / day / item,</li><li>but a maximum of 1,000 HUF / day / order.</li></ul><p> A tárolási díj a megrendelés átvételekor, a tisztítási díjjal együtt kerül kiszámlázásra. A
Szolgáltató fenntartja a jogot a tárolási díj mértékének módosítására.</p><h3 style="font-family: "bryndan write", cursive"> 6.4 Notification of delayed pickup</h3><p> A Szolgáltató törekszik arra, hogy késedelmes átvétel esetén legalább egy alkalommal
e-mailben vagy telefonon értesítést küldjön a Megrendelőnek. Ez az értesítés nem mentesíti a
Megrendelőt a tárolási díj megfizetése alól.</p><h3 style="font-family: "bryndan write", cursive"> 6.5 Maximum storage duration</h3><p class="translation-block translation-block">The Service Provider stores uncollected items for up to <strong>60 days</strong> from the completion of the service.
After this period, the Service Provider is entitled to:</p><ul><li>donate them to a charitable organization,</li><li>or recycle or dispose of them at its own discretion.</li></ul><p> A Megrendelő a ki nem váltott textíliák után semmilyen kártérítési, megtérítési vagy
visszakövetelési igényt nem támaszthat.</p></section><section id="aszf-7"><h2 style="font-family: "bryndan write", cursive"> 7. Storage and handling of uncollected items</h2><h3 style="font-family: "bryndan write", cursive">7.1 Obligation to store</h3><p class="translation-block translation-block">The Service Provider stores the cleaned items submitted by the Customer but not collected after completion for <strong>a maximum of 60 calendar days</strong>. The storage period begins on the last day of the completion deadline, during which the Service Provider ensures appropriate storage conditions.</p><h3 style="font-family: "bryndan write", cursive"> 7.2 Notification and contact attempt</h3><p> A Szolgáltató jogosult – de nem köteles – az átvételi határidő lejárta előtt emlékeztető
értesítést küldeni a Megrendelő részére e-mailben vagy telefonon. Az értesítés elmaradása
nem hosszabbítja meg a megőrzési határidőt.</p><h3 style="font-family: "bryndan write", cursive"> 7.3 Measures applied after the 60-day period</h3><p class="translation-block translation-block">If the Client does not collect the completed items within <strong>60 days</strong>, the Service Provider is entitled to handle them as follows:</p><ul><li>donation to a charitable organization,</li><li>destruction or recycling,</li><li>other forms of utilization at its own discretion.</li></ul><p> Ezen intézkedésekről a Megrendelőt nem szükséges előzetesen értesíteni, és a Szolgáltatót
nem terheli további felelősség.</p><h3 style="font-family: "bryndan write", cursive"> 7.4 Exclusion of compensation and reimbursement claims</h3><p class="translation-block translation-block">After the 60-day storage period has expired, the Client is <strong>not entitled</strong> to:</p><ul><li>claim the return of the submitted items,</li><li>any monetary or in-kind compensation,</li><li>nor claims based on market value, estimated value, or sentimental value.</li></ul><p> A Megrendelő ezen feltételek elfogadását a szolgáltatás megrendelésével automatikusan
elismeri.</p></section><section id="aszf-8"><h2 style="font-family: "bryndan write", cursive">8. Personal Data Processing</h2><h3 style="font-family: "bryndan write", cursive">8.1 Data Controller Information</h3><ul><li class="translation-block translation-block"><strong>Company name:</strong> Bonny Washy Kft.</li><li class="translation-block translation-block"><strong>Registered office:</strong> 1211 Budapest, Duna lejáró 4–10.</li><li class="translation-block translation-block"><strong>Mailing address:</strong> 4032 Debrecen, Böszörményi út 182.</li><li><strong>E-mail:</strong> <a href="mailto:info@bonnywashy.hu">info@bonnywashy.hu</a></li><li><strong>Phone number:</strong> +36 20 555 6605</li><li><strong>Hosting provider:</strong> Hetzner Online GmbH (Germany)</li><li class="translation-block translation-block"><strong>Data Protection Officer:</strong> Not appointed</li></ul><h3 style="font-family: "bryndan write", cursive">8.2 Scope of Processed Data</h3><p> A Szolgáltató kizárólag a szolgáltatás megrendeléséhez és teljesítéséhez szükséges adatokat
kezeli:</p><ul><li>Name</li><li>Phone number</li><li>Email address</li><li>Delivery and billing address</li><li>Order details (date, type, price, identifier)</li><li>Other contact information</li></ul><h3 style="font-family: "bryndan write", cursive">8.3 Purpose of Data Processing</h3><ul><li>Fulfillment of services</li><li>Communication and complaint handling</li><li>Compliance with legal obligations (e.g., invoicing)</li><li>Sending newsletters (with separate consent)</li></ul><h3 style="font-family: "bryndan write", cursive">8.4 Data Retention</h3><ul><li class="translation-block translation-block">Data related to invoicing: <strong>8 years</strong></li><li class="translation-block translation-block">Order and customer service data: <strong>up to 5 years</strong></li><li class="translation-block translation-block">Newsletter subscription: <strong>until withdrawal of consent</strong></li></ul><h3 style="font-family: "bryndan write", cursive">8.5 Rights of Data Subjects</h3><p>The Client is entitled at any time to:</p><ul><li>request information about data processing,</li><li>request the correction or deletion of their data,</li><li>object to receiving newsletters,</li><li class="translation-block translation-block">file a complaint with the <strong>National Authority for Data Protection and Freedom of Information (NAIH)</strong></li></ul><h3 style="font-family: "bryndan write", cursive"> 8.6 Data Transfer and Processing</h3><p> A Szolgáltató nem ad át adatot harmadik félnek marketing célból. Az adatokat kizárólag a
működést biztosító technikai partnerek (pl. tárhelyszolgáltató, könyvelő) kezelik, csak a
szükséges mértékben.</p><h3 style="font-family: "bryndan write", cursive">8.7 Cookies and Web Tracking</h3><p class="translation-block translation-block">Cookies are used on the website to enhance user experience and for statistical purposes, such as Google Analytics and Google Tag Manager. For detailed information, please visit: <a href="https://bonnywashy.hu/en/privacy-policy/" target="_blank">Privacy Policy</a></p></section><section id="aszf-9"><h2 style="font-family: "bryndan write", cursive">9. Final Provisions</h2><h3 style="font-family: "bryndan write", cursive"> 9.1 Acceptance of the General Terms and Conditions</h3><p> A BonnyWashy szolgáltatásainak megrendelésével, illetve igénybevételével a Megrendelő jelen
Általános Szerződési Feltételeket elfogadja, és magára nézve kötelezőnek ismeri el. A
Megrendelő kötelessége, hogy a szolgáltatás igénybevétele előtt az ÁSZF-et elolvassa és
megismerje.</p><h3 style="font-family: "bryndan write", cursive">9.2 Scope of the General Terms and Conditions</h3><p> Jelen ÁSZF visszavonásig vagy módosításig érvényes. A Szolgáltató fenntartja a jogot az ÁSZF
egyoldalú módosítására. Az új feltételek a weboldalon történő közzététel napjától érvényesek
és az azt követő megrendelésekre alkalmazandók.</p><h3 style="font-family: "bryndan write", cursive">9.3 Partial Invalidity</h3><p> Amennyiben jelen ÁSZF bármely rendelkezése részben vagy egészben érvénytelen, az nem érinti
a többi rendelkezés érvényességét. Az érvénytelen rész helyett olyan érvényes rendelkezés
alkalmazandó, amely a lehető legjobban megfelel az eredeti célkitűzésnek.</p><h3 style="font-family: "bryndan write", cursive"> 9.4 Governing Law and Dispute Resolution</h3><p> A Szolgáltató és a Megrendelő közötti jogviszonyra a magyar jog az irányadó. A felek
törekednek a vitás kérdések békés, tárgyalásos úton történő rendezésére. Ennek
eredménytelensége esetén a Megrendelő jogosult:</p><ul><li>turn to the consumer protection authority,</li><li>the conciliation board, or</li><li>bring the case before the court competent according to the Service Provider’s registered office.</li></ul><h3 style="font-family: "bryndan write", cursive">9.5 Effective Date</h3><p class="translation-block translation-block">These General Terms and Conditions are effective from <strong>June 1, 2025</strong> and remain in force until revoked.</p></section></article></div></div></div></div></div></div><div class="elementor-element elementor-element-e5f29d4 elementor-widget elementor-widget-text-editor" data-id="e5f29d4" data-element_type="widget" data-widget_type="text-editor.default"><div class="elementor-widget-container"><div><h1 style="position:absolute; left:-9999px; top:auto; width:1px; height:1px; overflow:hidden;"> General Terms and Conditions</h1></div></div></div></div></div></div> </div><div style="clear:both"></div><div class="thn_post_wrap wp_link_pages"></div></div></div></div></div> <a href="#top" class="to_top" rel="nofollow" role="button"><i class="fa-angle-up fa-2x"></i></a><div class="footer_wrap layer_wrapper"><div id="footer" class="footer-type4"><div class="footer-infobox"><div class="center"><div class="footer-infobox-left"><a href="https://bonnywashy.hu/en/"><img class="footer-logo-img" src="https://bonnywashy.hu/wp-content/uploads/2025/05/Bonny_Washy_Logo_hatter-nelkul-e1748517980272.png" alt="BonnyWashy Mosoda Logo"></a></div><div class="footer-infobox-right"><p><div class="social-icons"><a href="https://www.facebook.com/profile.php?id=61576839748383" target="_blank" class="fa fa-facebook fa-1x" title="facebook"></a><a href="https://www.instagram.com/bonnywashy/#" target="_blank" class="fa fa-instagram fa-1x" title="instagram"></a></div></p></div><div class="clear"></div></div></div><div class="center"><div class="rowfooter"><div class="clear"></div><div class="footercols4"><h3>ABOUT US</h3><p data-start="582" data-end="844" class="translation-block"><strong data-start="582" data-end="611">With door-to-door delivery</strong>, we work conveniently and punctually: we pick up your laundry, and <strong data-start="673" data-end="709">return it fresh and fragrant</strong> – with no compromises. We don’t just wash; we <strong data-start="762" data-end="774">care</strong>, because for us <strong data-start="793" data-end="828">cleanliness, punctuality, and trust</strong> are paramount.</p></div><div class="footercols4"><h3>OUR SERVICES</h3><div class="menu-services-container"><ul id="menu-services" class="footmenu"><li id="menu-item-1362" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1362"><a href="https://bonnywashy.hu/en/services/">Washing</a></li><li id="menu-item-1363" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1363"><a href="https://bonnywashy.hu/en/services/">Ironing</a></li><li id="menu-item-1364" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1364"><a href="https://bonnywashy.hu/en/services/">Washing + Ironing</a></li><li id="menu-item-1365" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1365"><a href="https://bonnywashy.hu/en/services/">Shoe cleaning</a></li><li id="menu-item-1366" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1366"><a href="https://bonnywashy.hu/en/services/">Dry cleaning</a></li><li id="menu-item-1367" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1367"><a href="https://bonnywashy.hu/en/services/">Carpet cleaning</a></li><li id="menu-item-1368" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1368"><a href="https://bonnywashy.hu/en/services/">All Our Services</a></li></ul></div></div><div class="footercols4"><h3>ABOUT OUR COMPANY</h3><p><div class="menu-footer-container"><ul id="menu-footer" class="footmenu"><li id="menu-item-101" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-101"><a href="https://bonnywashy.hu/en">Home</a></li><li id="menu-item-4192" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4192"><a href="https://bonnywashy.hu/en/services/">Services</a></li><li id="menu-item-4193" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4193"><a href="https://bonnywashy.hu/en/for-companies/">For companies</a></li><li id="menu-item-4194" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4194"><a href="https://bonnywashy.hu/en/blog/">Blog</a></li><li id="menu-item-674" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-674"><a href="https://bonnywashy.hu/en/about-us/">About US</a></li><li id="menu-item-4191" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4191"><a href="https://bonnywashy.hu/en/contact/">Contact</a></li><li id="menu-item-4432" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-4412 current_page_item menu-item-4432"><a href="https://bonnywashy.hu/en/general-terms-and-conditions/" aria-current="page">GTC</a></li><li id="menu-item-4398" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4398"><a href="https://bonnywashy.hu/en/privacy-policy/">Privacy Policy</a></li></ul></div></p></div><div class="footercols4"><h3>CONTACT</h3><p>Böszörményi Road 182, 4032 Debrecen, Hungary (behind the DANUSA door and window showroom)</p><p><span style="margin-right: 82px">Phone:</span> +36 20 555 66 05</p><p style="margin-bottom: 10px"><span style="margin-right: 56px">E-mail:</span>info@bonnywashy.hu</p><p style="margin-bottom: 10px"><span style="margin-right: 23px">Website:</span>https://bonnywashy.hu</p></div></div><div class="clear"></div></div><div id="copyright"><div class="center"><div class="copytext"><div class="copyright-left">© 2025 BonnyWashy.hu All rights reserved.</div></div></div></div></div></div> <template id="tp-language" data-tp-language="en_GB"></template><div id="um_upload_single" style="display:none;"></div><div id="um_view_photo" style="display:none;"> <a href="javascript:void(0);" data-action="um_remove_modal" class="um-modal-close" aria-label="Close view photo modal"
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